Business Analyst - Application Support

Location: Waukesha, WI (53186)
Company: Generac Power System, Inc
Industry: IT
Job Type: Full Time
Posted: 6 days ago
Business Analyst - Application Support Company Generac Power Systems Name Business Analyst - Application Support Req # 60669 Location Waukesha CORP Employment Type Full Time Shift 1st At Generac, our people help make the world safer, brighter, and more productive. We are united by our efforts to inspire change for a better world; impact our people and community; influence and achieve positive results; and innovate the industry.

Our shared goals allow people with diverse backgrounds and points of view to work together, bringing our global customers peace of mind through reliable products and exceptional support. We are a team of hardworking builders and doers who share a passion for innovation and a desire to outpace others in our field. We push boundaries and seek opportunities for our products and people to evolve.

As an inclusive workplace, we keep equity and respect at the forefront and empower employees to speak up, take accountability, and bring their best energy to work every day. At Generac, we collaborate, share successes, and promote a drive to win while respecting others and supporting growth. The Business Analyst is responsible for helping implement software solutions in most effective way by determining the requirements of a project or program and communicating them clearly to facilitators and partners.

Managing, prioritizing and providing detailed functional requirements of products or features to the software development team as identified by the product owners or managers, is the key element of the position. This must be completed consistently to insure efficient delivery of solutions. The Business Analyst will work with business groups, functional area, users and development team members to maximize the benefits of the applications to their business needs.

Essential Duties and Responsibilities:. Writing and consistently delivering actionable, detailed stories and business requirements, based on direction given by the product owner, analysis and insights gained from stakeholders (business SMEs, software development team, UI/UX). Foster collaboration across team to achieve optimized solutions Responsible for working with stakeholders to define organizations business requirements in order to shape the output of projects and ensure they deliver the expected business benefits Assist in implementing new business applications and enhancements including testing and integration Have a focus on continuous improvement with the business, reviewing both processes and systems.

Propose modifications and enhancements to improve functionality or address any issues that arise Review, analyze, evaluate, and document requirements of business users Use of data to drive analysis and decision making regarding feature priority, and process optimization in assistance of the product owner Investigate problems and data discrepancies, diagnose root causes, identify problematic trends, and work on resolving them. Conduct report outs on KPIs Updating, implementing and maintaining BA best-practice processes within the development team and also cross-functionally. Documentation and communication of results Analyze and document release levels and associated compatibility with currently deployed systems and standards including testing components and systems to see how they integrate with other systems and applications and if they perform to standards Plan the timing of and coordinate upgrades, patches, and enhancements Performing user acceptance testing Identify, evaluate, and document risks Ensure assigned applications comply with relevant standards and regulations. Minimum Qualifications:.

Bachelor degree in Business Administration, Computer Science, Information Systems, or equivalent experience. 3 years of experience providing Business Application support Preferred Qualifications:. 3 years of experience in a business analyst, software development, or product management role (full-time, internship, co-op, or contract experience) Prior software development or support experience including web applications Previous experience supporting and implementing software applications and administrating systems.

Previous experience creating and using queries Microsoft SQL Previous project management experience Prior experience on agile software development teams. Knowledge, Skills, and Abilities:. Knowledgeable in conceptual modeling; has capacity to see the big picture and envision possible solutions Ability to understand the perspective of the business and end users, identify opportunities, and apply that understanding to solution proposals Ability to ask strong questions to help the team see areas that may lead to problems Ability to facilitate a team to consensus on scope, design decisions, and implementation decisions Ability to document requirements formally or informally depending on the need of the project Familiarity with requirements techniques such as user stories, use cases, and informal modeling Excellent problem solving skills and techniques Ability to work as part of large implementation team that executes in agile fashion Knowledge of utilizing scrum/agile ceremonies such as standups, sprint planning, and sprint review processes to deliver software solutions Ability to successfully engage in multiple tasks simultaneously Strong attention to detail and time management skills Strong written and verbal communication skills and the ability to interact professionally with a diverse group Ability to utilize IT Best Practices and IT tools related to application support, implementation, and documentation.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders.

The employee must occasionally lift up to 25 pounds. Specific conditions of this job include are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. Great Reasons to work for Generac:.

Competitive Benefits: Health, Dental, Vision, 401k and many more. State-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activities. Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers.

Enjoy summer hours (Memorial Day - Labor Day). Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits many employees volunteer their time with the customer support team or on the production line while others go right into storm-affected areas to repair generators.

We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days Every day is Jeans Day! Dress for your day Product loan and discount programs "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.".

Web Reference : AJF/406301694-202
Posted Date : Mon, 19 Sep 2022

Please note, to apply for this position you will complete an application form on another website provided by or on behalf of Generac Power System, Inc. Any external website and application process is not under the control or responsibility of IT JobServe

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