Lead DMS Improvement Analyst

Location: Riverwoods, IL (60015)
Company: Discover
Industry: IT
Job Type: Full Time
Posted: 5 days ago

Discover. A brighter future.

With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description

What You'll Do

Responsible for delivering chartered targeted improvements, that bring business impact with measurable outcomes. Learns and builds own capabilities to support a culture of continuous improvement (The Discover Management System). Responsible for learning, and adhering to DMS standard work.

How You'll Do It

  • Partner with business leaders and teams to conduct in-depth data analysis including: gathering data, performing root cause analyses, and generating insights to deliver chartered targeted improvements with measurable and material outcomes. Coaches business partners on how to best leverage the Discover Management System, inclusive of Operational Excellence such as Process & Control Assessments, and lead complex problem solving.
  • Engages with and establishes trusted working relationships with first level business leaders and teams to understand their business goals, objectives and processes. Identifies common themes and trends for targeted improvements.
  • Actively participates in the culture of learning within the DMS CoE community.

Qualifications You'll Need ?

The Basics

  • Bachelor's degree in Business, Engineering, Mathematics, Analytics, or Statistics
  • 4+ years Engineering, Operations, Change Management, Process Improvement, Process Management, or related
  • In lieu of education, 6+ years Continuous Improvement, Strategic Change Management, Training Development, or related

Bonus Points If You Have

  • Agile related certification, SAFE Program Consultants Certification. Lean Six Sigma Black Belt or Green Belt, Project Management Professional (PMP)

What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants - with respect. Discover Financial Services is an equal opportunity employer (EEO is the law) . We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

Web Reference : AJF/226041962-202
Posted Date : Wed, 22 Jun 2022

Please note, to apply for this position you will complete an application form on another website provided by or on behalf of Discover. Any external website and application process is not under the control or responsibility of IT JobServe

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