Infrastructure Architect- (Senior Observability Engineer)

Location: Pittsburgh, PA (15222)
Company: PNC Financial Services Group
Industry: IT
Job Type: Full Time
Posted: 4 days ago

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Infrastructure Architect within PNC's ET&S organization, you will be based remotely. This is a remote position and can sit anywhere within the PNC footprint, except for Colorado, Hawaii, Alaska. In person activities may occur periodically based on business need.

Roles & Responsibilities:
Provides expertise on observability engineering, while overseeing the team's effort and meeting customer needs.
Implement, maintain, and consult on the observability and monitoring platform that supports the needs of multiple internal stakeholders.
Grow and evangelize the capabilities of the observability platform.
Continue to evolve the observability platform providing thoughtful & strategic leadership
Leads in the development of the most complex new and emerging technologies and selects appropriate platforms, integrates and configures solutions. Leverages technical knowledge and industry experience to design, build and maintain technology solutions.
Provides expertise on best practices, standards, engineering approaches and complex technical resolutions for processes.
Places emphasis on quality improvement efforts; ensures that deliverables are secure, scalable and reliable through estimation and correction.
Communicates with customers and integrates their needs with development, to meet business objectives.
Serves as a mentor/trusted advisor to junior staff.
Oversees the quality of complex project deliverables while ensuring compliance with relevant standards and processes.
Complete user requests and on-call support for all observability/monitoring tools.

Skill Set/Technologies:
Experience with the following: Observability platform, supporting monitoring tools and automation concepts
Linux & Windows OS experience
Experience/proficient in scripting (Ansible, Python, Bash)
Passion and desire to learn and apply new technologies
Excellent written and verbal communication skills

Job Description

  • Leads in design planning for a company's common technology architecture structure.
  • Contributes and assists in developing and monitoring the organization's technology architecture and plays a leading role in the vision and development of the company's future technology.
  • Assists in infrastructure designs and upgrades are made in accordance with established standards, patterns, policies, procedures and software licensing agreements.
  • Monitors and applies best practices for technology architecture, while providing expert advice on core infrastructure initiatives.
  • Contributes and assists in interpreting technology requirements; designs technology architecture and drives the adoption.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Competencies Accuracy and Attention to Detail - Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.Application Design, Architecture - Knowledge of application design activities, tools and techniques; ability to utilize these to convert business requirements and logical models into a technical application design.Architecture Modeling - Knowledge of and ability to develop and modify enterprise architecture through conceptual, logical and physical approaches.Hardware Infrastructure - Knowledge of and the ability to design, implement and integrate IT hardware for its use in business environments.ITIL (Information Technology Infrastructure Library) - Knowledge of and ability to apply ITIL processes and standards for managing the IT infrastructure.Planning: Tactical, Strategic - Ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.Platform Architecture - Knowledge of technologies and methods to design processing mechanisms and roadmaps to execute business application systems; ability to design these roadmaps and deploy supportive interfaces for end-users to access related systems, in accordance with standards and processes.Problem Solving - Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.Systems Software Infrastructure - Knowledge of software technology, and the ability to plan global, regional and local software architecture and infrastructure components.The Open Group Architecture Framework (TOGAF) - Knowledge of and ability to use this universal framework released by 'The Open Group' to effectively plan, develop and govern enterprise architecture. Work Experience Roles at this level typically require a university/college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. Education Bachelors

Additional Job Description

Base salary commensurate with skills and experience.


PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC.

Disability Accommodations Statement:

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Web Reference : AJF/359630650-202
Posted Date : Sat, 25 Jun 2022

Please note, to apply for this position you will complete an application form on another website provided by or on behalf of PNC Financial Services Group. Any external website and application process is not under the control or responsibility of IT JobServe

Search for more IT Jobs