Company : Highmark Health Job Description : GENERAL OVERVIEW: Assists in the physical delivery and ongoing support of less complex products/services, applications, network systems and overall solutions. Assists in performing less complex tasks including, but not limited to, systems software upgrades, workstation setups and server configurations.
Assists in maintaining software and hardware inventories. Assists in providing less complex operational support and analysis for the organizations information systems and peripheral equipment, such as servers, desktops, printers and storage devices. Assists in performing recovery procedures, scheduling and backups, and monitors batch processes.
ESSENTIAL RESPONSIBILITIES: 1. Assists in performing less complex operational support of IT Infrastructure technology including, but not limited to, network, security, messaging, storage, voice, etc. 2. Assists in performing less complex analysis and resolve problems to restore normal IT Infrastructure operational levels. 3.
Assists in the completion of less complex project tasks to enable the on time, within budget and scope delivery of IT Infrastructure projects. 4. Assures compliance to required standards, procedures, guidelines and processes. 5. Other duties as assigned or requested.
QUALIFICATIONS: Education, Licenses/Certifications, and Experience Minimum. Hgh School Diploma or equivalent required. 0-1 year experience in Information Technology SCOPE OF RESPONSIBILITY Does this role supervise/manage other employees? No x WORK ENVIRONMENT Is Travel Required? No x Physical Demands This job requires the ability to work as a team member.
Additionally, this job requires the willingness and ability to report to work on a regular and timely basis and may require irregular work hours, holidays and/or weekends. Note: Job duties and responsibilities support separation of duties across multiple users As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law.
Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. EEO is The Law Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.
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org California Consumer Privacy Act Employees, Contractors, and Applicants Notice.