IT Manager - Nottingham

I'm working with a leading financial services firm headquartered in Nottingham, renowned as one of the fastest-growing financial scaleup businesses in the UK. Their mission is to revolutionize international payments and investment fund services, making them faster, more transparent, and cost-efficient. With a global presence, they fuse financial expertise with cutting-edge technologies to deliver transformative financial products that truly make a difference.

They're seeking an IT Manager for their Nottingham-based team. In this role, you'll lead technical support, drive service enhancements, oversee modern workplace technology implementation, maintain network environments, manage software licenses, and foster supplier relationships.

Responsibilities:

• Lead and supervise the IT department, offering technical support to users to promptly identify and resolve incidents and faults.
• Spearhead service enhancements by researching, procuring, and implementing technologies.
• Foster a culture of continuous improvement and innovation within the IT department.
• Implementation of Modern workplace technologies such as Office 365 (SharePoint, OneDrive, Microsoft Teams, Intune), and oversight of updating and patch management.
• Maintain the network environment, encompassing cloud and on-prem technologies.
• Manage software license distribution and ensure strict compliance with regulations.
• Cultivate and sustain productive relationships with third-party suppliers

Required Skills:

• Proven experience in IT management roles.
• Strong technical skills, including proficiency with Office 365, network management, and software licensing.
• Excellent communication and interpersonal skills.
• Exceptional leadership and team management abilities.
• Strong problem-solving and conflict-resolution abilities.
• Exceptional organizational skills and attention to detail.
• Relevant certifications (eg, ITIL, PMP) are a plus.
• Ideally, a degree in Computer Science, Business, or a related field.
• Would be a benefit if you have experience working in Payments, banking and/or crypto sector.

Location and Benefits: This position is based in Nottingham, United Kingdom. Benefits include 25 days holiday plus BH, 3% pension, yearly bonus, and health insurance. The role is hybrid, with 2-3 days a week onsite in Nottingham.