Supervises Broadband Specialist IV, V, and Headend technicians. Oversees HFC network projects and ensures employees are focused on correcting plant deficiencies. SPECIFIC RESPONSIBILITIES:
Ensures the system techs are productive in their daily activities
Ensures the system techs are repairing the HFC plant correctly
Reviews daily reports to find area problems
Deals with Trouble Call escalations
Ensures the work force is working in a safe & positive manner
Completes reports as needed
Hiring, training, evaluating and supervising technical staff and oversight of work schedules of technical staff
All other duties as assigned or required EXPERIENCE/SKILLS:
High school diploma/GED required; Associates Degree preferred.
Required - 5 Years' experience in the field with at least 2 of those years as a System Technician/Broadband Specialist IV.
Preferred - 7 years' experience " "
Strong project management & communication skills
Must possess a strong desire to improve the network
Thorough HFC plant knowledge
Ability to work flexible work hours, including evenings, weekends and holidays as required. Keywords:
Supervisor, HFC, Maintenance
Web Reference : AJF/176481878-202
Posted Date : Mon, 22 Nov 2021
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