The Sr. Transportation Analyst, E-Commerce will be responsible for producing and submitting timely carrier allocations and forecasts for Last Mile Transportation Logistics Service Providers (LSPs). This role will envision and enable process improvements at a multi-site level improving timely shipping and delivery performance for Nike Digital consumers and customers.
This role leads interactions with management, internal/external customers, Distribution Centers, and Nike Digital Marketplace OPS. This role will sit on site at the NALC Nike DC in Memphis, TN and represents Last Mile Transportation on cross-functional teams, supplying process flow mapping, data analysis, impact assessment, and presentations in support of projects and departmental goals. It will have a major responsibility in the Outbound Sortation Center (OSC) launch and continued development and planning, Digital Peak season including carrier capacity planning, forecasting, performance reporting of OSC.
Will be involved in developing, managing, and maintaining the forecasting process. This role will also work with the Last Mile E-Commerce Manager to analyze performance data for driving key decisions around carrier allocations, service, operations, and overall forecast performance of the OSC. Assist in facilitation and support of continuous improvement processes focused on making the operation more effective and flexible.
This role will work closely with the Transportation Operation, Nike Digital Marketplace OPS and Nike Memphis Network DC Operation teams to plan, develop and coordinate movement of product from distribution facilities to Digital consumers via (OSC). This role will develop and lead key improvement projects impacting allocation and forecasting accuracy and systems performance. Additionally, this role will interact with the Nike Memphis Network DCs to provide day-to-day forecasting support for customer delivery activities and related communication among internal and external partners and Logistics Service Providers (LSP's) in respective regions.
This role will interact with Omnichannel Transportation on strategy for consumer-focused initiatives and work closely with LSP Management on business reviews evaluating performance against service level agreements. This team will partner closely with the Market Place Operations (MPO) Digital team to build flex capacity solutions to meet and exceed consumer and customer demand. Lastly, will be tasked with seeking out, introducing and applying industry 'standard methodologies' with a focus on efficiency and sustainability. Responsibilities:.
Support the execution/operationalization of all Digital projects and transportation initiatives with Digital DC's in partnership with Omnichannel Transportation Conduct weekly carrier OPS and planning meetings with DC partners and track issues and resolution. Coordinates key Digital launches and activities between Digital Marketplace OPS team and Memphis Distribution Center OPS team; manager carrier capacity to prevent consumer delivery delays. Implement process improvements by using performance metrics between MPO's Digital and Digital DC's teams.
Assist in development and maintenance of Holiday/Peak/non-Peak season operational plans with Digital DC's to enhance capacity needs and to ensure on-time performance. Proactively communicate opportunities to minimize outbound capacity constraints by improving issues and tracking carrier trends in key city markets. Ensure daily carrier performance execution and all requirements are meet for outbound shipping (SLAs, shipping supplies and systems); raise issues to LSP Management for National and Regional carriers; (eg contractual and SLA's compliance issues).
Initiate, develop, and implement continuous improvement activities to improve operating metrics and performance, specifically related to cost, service, and compliance for domestic freight movement (eg mode optimization, carrier selection). Proactively identify outbound transportation cost savings opportunities (eg routing of split shipments, air to ground opportunities, accessorial spend review) and raise to appropriate transportation or cross-functional partner (eg DC, MPO). Serve as single, day-to-day point of contact for transportation operations at the DC to solve operational carrier issues.
Web Reference : AJF/398180256-202
Posted Date : Sat, 24 Sep 2022
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