ISC Technical Product Manager

Location: Jersey City, NJ (07302)
Company: Kuehne Nagel
Industry: IT
Job Type: Full Time
Posted: 2 days ago
If you wish to further develop your career with one of the most successful logistics organization, this is an excellent opportunity to join our team in New Jersey. Your Role We are currently seeking a Technical Product Manager to join our International Supply Chain team. This position requires an experienced professional with technical excellence in Infor Nexus and relevant integrated systems. You will primarily be responsible to support our implementation team in designing new solutions, rolling out new features, troubleshooting production issues and documenting existing and new features, as well as providing training to our growing ISC team. Our ideal candidate exhibits a can-do attitude and approaches his or her work with determination. Candidates will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and to thrive within a fast-paced environment. Your Responsibilities Product Management:
Document system functionality and communicate effectively to the internal team.
Create implementation strategies and roll out of new features.
Release management - read release notes, identify and test new features, communicate release notes to relevant internal stakeholders.
Document product enhancements to be presented to Infor Nexus.
Participate in internal and external product meetings and calls to understand new features.
Provide training for new features, overall product, and external stakeholders, as needed.
Interact with end users and understand business needs.

Production Support:
Answer tickets in KN's internal request tracking system.
Troubleshoot internal and external applications to identify which corrective measure needs to be implemented.
Find resolution for tickets by working with internal and external stakeholders at KN and Infor Nexus.
Escalate urgent issues to appropriate parties to expedite resolution for production issues.
Guide users in creating reports and troubleshoot/resolve reporting issues.
Create and maintain user guides/documentation for internal users

Implementation Support:
Guide the internal implementation team on best practice/solutions.
Liaison with the Infor Nexus support team to troubleshoot and resolve any issues encountered during the implementation.
Maintain and update Infor Nexus configuration based on implementation documents.
Consult based on best practices and experience within the application and products.
Assist with rollout of new Infor products to the KN ISC suite. Your Skills and Experiences
  • Fluent in the English language
  • Infor Nexus experience is strongly preferred
  • Ideal candidate will have 3+ years of current work experience in technology, logistics and/or supply chain management field.
  • Ideal candidate will have excellent organization skills and a strong ability to record details on multiple duties at one time
  • Strong analytical skills for interpreting business requirements and translating them into technical specifications
  • Strong verbal and written communication skills
  • Strong PC skills, including Microsoft Office suite.
  • College a plus or equivalent experience
  • Able to work overtime if needed
Good Reasons to Join We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.

Web Reference : AJF/359075963-202
Posted Date : Thu, 30 Jun 2022

Please note, to apply for this position you will complete an application form on another website provided by or on behalf of Kuehne Nagel. Any external website and application process is not under the control or responsibility of IT JobServe

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