Technical Development Manager

Location: Humble, TX (77338)
Company: MiTek Industries, Inc.
Industry: IT
Job Type: Full Time
Posted: 2 days ago
Job Description
MiTekĀ® is a global provider of building solutions for the residential and commercial construction industries. Utilizing software, services, engineered products, and automated manufacturing equipment, MiTek partners with clients to accelerate their genius and deliver breakthroughs in building.

With a rich 60-year history and a network of 6,500 team members worldwide, MiTek pairs local expertise with global capabilities. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation. Learn more at www.mii.com. Summary Job Responsibilities & Requirements About MiTek MiTek is a global provider of building solutions for the residential and commercial construction industries.

Utilizing software, services, engineered products, and automated manufacturing equipment, MiTek partners with clients to accelerate their genius and deliver breakthroughs in building. With a rich 60-year history and a network of 6,500 team members worldwide, MiTek pairs local expertise with global capabilities. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.

The Role The MiTek Technical Development Manager (TDM) role is dynamic; dealing with multiple customers globally and supporting a large team university-graduate engineers/architects to help support them deliver high-quality, professional, error-free design work, estimating, and engineering to the customer. Primarily focused on helping on-board new customers and their MiTek Services staff in Vietnam, the role also encompasses expanding product offerings with existing customers and improving system efficiency and effectiveness ultimately supporting a team of 300 - 500 engineers/architects. Currently there are team of 4 TDM's expanding to 7 to cater for the continued growth of the business.

Part of the 2,000 staff representing the Operations division of MiTek Services in Vietnam, the TDM reports to the General Manager of an Operations Segment; however, the TDM role works across all operational segments; Fabricators/Component Manufacturers, Residential Home Builders, Home Builder Suppliers and Commercial. A strong, robust, and effective communication mandate is a key component of the role - maintaining a constant feedback loop with customers during their initial on-boarding program of up to three months; and then on-going as the relationship continues to expand. The TDM's extensive knowledge of western construction methodologies will ensure that the quality and experience of the initial on-boarding will ensure a strong and robust customer relationship exists with a deep understanding and knowledge of their requirements.

Again, this will assist in providing solutions through our diverse range of product offerings and improve on-boarding time frames. Additionally, the role has a positive impact on both customer and employee experience by providing and supporting a professional development component for all staff. Skills. Recognize situations that warrant initiative and move forward without hesitation; reasonably resolves issues, problems, or situations.

Promote co-operation and commitment within a team to achieve goals and deliverables by listening and responding to team members' ideas and by giving honest and constructive feedback. Able to communicate effectively and ensure strict communications are kept with the operations team to ensure maximum effectiveness of training and work outputs for the customer. The ability to identify and define a problem, generate alternative options, and evaluate a select the best solution Experience.

10+ years' operating in the United States, Australia, or United Kingdom construction industry. In depth understanding of Western construction industry and the associated build methodology. Proven ability to provide factually correct direction to others relating to the tasks and good understanding of western build methodology and terminology.

Demonstrate a track record of providing good customer service.

Web Reference : AJF/328587024-202
Posted Date : Sat, 24 Sep 2022

Please note, to apply for this position you will complete an application form on another website provided by or on behalf of MiTek Industries, Inc.. Any external website and application process is not under the control or responsibility of IT JobServe

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