They are currently seeking a Field Technical Engineer for their Semiconductor business (Nano Technologies) in Hillsboro, OR, to provide customer support for onsite installations, repairs and maintenance. Training will be in either Austin, Texas or Hillsboro, Oregon, for a period of 1-3 months. This position reports directly into an assigned worksite 5 days a week and candidates must reside close to the Hillsboro, OR.

Responsibilities:

• Monitor, inspect, setup, calibrate, and maintain semiconductor process equipment in the field to prevent equipment down time.
• Instruct customers in the operation and maintenance of the system equipment.
• Serve as company liaison with customer on matters for assigned projects (ie installations and major component replacements).
• Perform complex repair maintenance or unit replacement according to factory procedures independently and with others.
• Provide technical support to customers and respond to questions regarding operation procedures, equipment malfunctions, and other technical issues to minimize equipment down time and ensure positive customer relations.
• Identify and report equipment error and status updates related to equipment performance issues to aid in troubleshooting or maintenance.
• Maintain accurate documentation of activity and provide periodic reports.
• Conduct training for customer personnel ensuring proficiency of service and operations.
• Work with other technicians in the field to troubleshoot and service equipment.

Qualifications:

• Bachelors Degree in electrical or mechanical engineering or equivalent experience (ie technical training, military training or technical school)
• Minimum 3 years of experience in a related field (ie semiconductor manufacturing equipment)
• Knowledge of Linux operating system is required
• Hands on mechanical skills as well as experience with electronic testing tools required
• Ability to work independently, as well as with other engineers under challenging situations.
• Additional experience or knowledge in optical, lasers, software, robotics, precision mechanical skill or chemical are plus
• Excellent trouble shooting skills, verbal and written communication skills
• Customer support experience is a plus
• Ability to travel and work flexible schedules
• Domestic and International travel may be required.
• Ability to lift at least 25lbs and be able to sustain substantial amount of standing, walking, typing, grasping, talking and hearing, as well as occasional kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder.
• Ability to work in a time sensitive situation with quick resolution.

Our client is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States, Latin America, and the Caribbean markets. They provide exceptional benefits, available day one of employment.

Salary range for this role is$69,300 - $103,770

Salary Type : Annual Salary

Salary Min : $ 70000

Salary Max : $ 104000

Currency Type : USD