|Location:||Florence, KY (41022)|
|Job Type:||Full Time|
|Posted:||2 days ago|
As with all members of the Citi team, the Head of Personal Banking and Wealth Management (PBWM) Learning Technology Strategy is responsible for bringing our firm's Leadership Principles to life every day. At Citi, We Take Ownership and challenge one another to a higher standard in everything we do. We Deliver with Pride, striving for client excellence, controls excellence and operational excellence. And we recognize We Succeed Together by valuing and learning from different perspectives to surpass stakeholder expectations.
The PBWM Learning Technology Strategy Lead is a senior leader who sets the learning and performance support technology strategy and direction for PBWM Learning, a large L&D organization comprised of the following core functions: Learning Experience Design, Learning Advisory, Delivery, Leadership & Career Development, Project & Change Management. This individual will report directly to the head of Learning Experience Design (LXD) in the PBWM Learning organization and matrix into the Head of the Digital Learning and Talent Technology (DLTT) organization. The LXD team is a sophisticated and technology-enabled function that is transforming to mobilize the 3Es of Learning - experience, exposure and education (70/20/10) - to provide user-friendly learning in support of job performance at the moment of need. The PBWM Learning Technology Strategy Lead will play a key role in supporting this transformation.
The PBWM Learning Technology Strategy Lead is an individual contributor. They are accountable for defining and overseeing the execution of the PBWM Learning technology strategy. They will partner closely with- and utilize technology support resources from-the DLTT, Global Functions Technology (GFT), and HR Shared Services (HRSS) teams to deliver on the work. Strong program management skills are critical for the role, as this individual will be tasked with managing a comprehensive and diverse portfolio of work. The PBWM Learning Technology Strategy Lead will be responsible for the evaluation and implementation of new technology as well as ensuring/driving the sustainability and optimization of PBWM Learning's existing technology infrastructure. They will serve as a center of expertise for the PBWM Learning team and the PBWM business. The PBWM Learning Technology Strategy Lead will work closely with learning and business stakeholders, advising on learning and performance support technology trends and solutions to help drive learner and business performance.
A successful PBWM Learning Technology Strategy Lead is a strategic, servant leader who inspires and motivates others. They are authentic, self-aware, highly collaborative, and foster a culture that rewards being courageous, enables risk taking, and cultivates trust and psychological safety. They embrace the PBWM Learning team's purpose of igniting curiosity to fuel growth and progress and promote an Agile mindset, making personal growth and development a priority for both themselves and their teams. They leverage their influence to advocate for progressive transformation and cultural shifts that accelerate adoption of Agile practices.
Bachelor's/University degree or experience equivalent. Master's degree desired.
Job Family Group:Technology
Job Family:Business Analysis/Client Services
Time Type:Full time
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