Technical Manager - ITSM, ITOM, ServiceNow Developers and Administrator

Location: Dallas , Texas
Company: Request Technology - Robyn Honquest
Salary: 150-170Km+ Bonus
Industry: IT
Job Type: Full Time
Contact: Robyn Honquest
Posted: 18 days ago
Reposted: 4 days ago

NO SPONSORSHIP

Technical Manager, Software Engineering ServiceNow Developers

SALARY: $150k-$170k plus 15%

LOCATION: Dallas, Texas

Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration - configuration out of the box GRC IRM Javascript APIs ServiceNow Cloud ITSM, ITOM, IRM

  • Proficient in all areas of ITSM and SACM, including CMDB, Hardware and Software Asset Management (SAM Pro), and Request, Incident, Problem, Change, and Knowledge Management.
  • Certified ServiceNow System Administrator.
  • ServiceNow CIS Experience
  • ITIL - Foundations V3 Certification
  • Experience with Software & Hardware Asset Management Implementation.
  • Proficient in Agile/SCRUM Methodology as well as Waterfall and SDLC.
  • Profound knowledge of Microsoft, Linux, and Mac Operating systems.
  • 12 Years' dealing with business enterprise setups as well as client SAAS implementation. (SalesForce, ServiceNow, Email Archiving, Technical Account Management)
  • Exchange Experience (PowerShell and JavaScript).

Summary

The Manager, Software Engineering will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions.

Responsibilities

Manage a ServiceNow development team

Qualifications & Experience

  • 8+ years in implementing various solutions
  • + years of relevant work experience implementing and managing IT, Security and/or GRC solutions
  • Knowledge of system architecture and data analytics
  • Technical Skills & Background
  • Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.)
  • Working knowledge of JavaScript
  • Knowledge of various IT processes and best practices
  • Knowledge of Agile Development framework and effective SCRUM techniques

Certifications

  • [Preferred] ServiceNow Certified System Administrator
  • [Preferred] ServiceNow Certified Application Developer
  • [Preferred] ITIL Certification


Web Reference : AJM/391419514-202
Posted Date : Thu, 19 Sep 2024

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