Technical Support Analyst

Location: Chaska, MN (55318)
Company: UnitedHealth Group
Industry: IT
Job Type: Full Time
Posted: Today

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration, and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

Primary Responsibilities:

  • Maintain the integrity of our data center facilities by following specific methods of procedures, policies, and standards

  • Work with others to complete the installation and/or decommission of cabling and/or equipment from the server room environments

  • Maintain accurate and up-to-date records of project status and provide detailed descriptions of issues, if they are encountered

  • Apply technical troubleshooting to resolve problems, issues, or errors

  • This role is onsite in Chaska, MN

  • Operate on a 3rd shift schedule - 10PM to 8AM Monday through Thursday (Four 10 hour shifts)

    • Hours are set but managers and existing team members are flexible if/when needed

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account

  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

  • 401(k) Savings Plan, Employee Stock Purchase Plan

  • Education Reimbursement

  • Employee Discounts

  • Employee Assistance Program

  • Employee Referral Bonus Program

  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

  • More information can be downloaded at:

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED

  • Exposure to installing/modifying/removing low voltage cabling, including but not limited to, audio, video, network, power, etc

  • Microsoft Outlook - must be able to manage emails and calendar

  • Microsoft Excel - must be able to do data entry, sort, and filter

  • Must be able to lift 50lbs unassisted

  • Must be able to work within confined spaces and while standing/kneeling/sitting for extended periods

  • Must be able to travel up to 25% locally

  • Must be able to commit to one week on-call rotation schedule

  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.

Preferred Qualifications:

  • Registered Unlicensed or PLT status with state of MN (low voltage)

  • 1+ years of experience performing cable installation and decommission activities within a data center/server room environment

  • 1+ years of experience performing device installation and decommission activities within a data center/server room environment

  • 1+ years of experience performing data center/server room environment auditing activities

  • Experience with installation and/or decommission and/or audit activities within a data center and/or server room

Soft Skills:

  • Strong documentation, labeling, and cable management skills

  • Attention to detail

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Web Reference : AJF/416869713-202
Posted Date : Thu, 29 Sep 2022

Please note, to apply for this position you will complete an application form on another website provided by or on behalf of UnitedHealth Group. Any external website and application process is not under the control or responsibility of IT JobServe

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