|Company:||The Judge Group|
|Job Type:||Full Time|
|Contact:||The Judge Group|
|Posted:||2 days ago|
You will perform day-to-day support and maintenance, work with the functional team to develop solutions in ServiceNow and coordinate support and development efforts within the admin team.
General support, administration and maintenance of ServiceNow platform and associated applications
Work closely with ServiceNow functional team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams.
Working closely with ServiceNow functional team, configure and improve core and custom applications.
Work directly with end users to resolve support issues within ServiceNow
Monitor health, usage and overall compliance of ServiceNow and its applications
Develop systems integrations and process automation
Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each.
Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow
Configuring and managing Discovery and Orchestration
Coordinate application and platform upgrades
Load, manipulate and maintain data between Service-now and other systems
Create ServiceNow reports and dashboards
2+ years ServiceNow experience in an enterprise environment
Experience as a ServiceNow Administrator or hands-on configuration experience
ServiceNow System Administrator/Developer Certification preferred
Bachelor of Science in Computer Science, a similar technical discipline or comparable experience
Experience configuring ServiceNow Discovery a plus
ITIL V3 Foundation Certification preferred
Must be technically savvy and able to design and build applications that meet business goals and objectives
Proven experience implementing and customizing a web architected, n-tiered enterprise application
Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)
Familiar with LDAP, MS Active Directory, ADFS
Integration (interfacing) of enterprise software systems
Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production
Travel up to 20% annually (While 20% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)