The Systems Engineer in the Systems Infrastructure Operations segment of IT is part of a high-performing team supporting over 2,300 servers and 20,000 users. The general responsibilities of the team include operational responsibility for Active Directory, VMware, Windows Server, Citrix Server, AIX, Citrix, Office365/Exchange, Storage, Data Protection/Backup, SCCM, Security/Compliance and Server Hardware (Cisco UCS).
This position is responsible for planning, supporting, maintaining, and serving as the highest escalation point for LKQ's Windows servers and Citrix environment Essential Job Duties:. Conduct analysis of business problems and lead the evaluation, development, and recommendation of specific technology products and platforms to provide cost-effective solutions that meet business and technology requirements Research and design best fit infrastructure, network, database, and/or security architectures Guide configuration, debugging, and support for infrastructure and ensure all quality and change control standards are met Lead root cause investigations and provide recommendations for preventative measures Proactively address gaps with existing support processes, documentation, etc. and prioritize accordingly Responsible for the design, installation, administration, and optimization of the company servers, eg, Active Directory, VMware, Windows Server, Linux Server, AIX, Citrix, Office365/Exchange, storage, data protection/backup, SCCM, security/compliance, and server hardware.
and related components to achieve high performance of the various business applications Ensure the availability of client/server applications, configures all new implementations, and develops processes/procedures for ongoing management of the server environment Handle access issues and assists in overseeing the integrity, and safety of the data center Mentor system administrators and engineers Participate in annual project budgeting cycle and make recommendations that are relevant to infrastructure enhancements or refreshes and help provide budgetary numbers for the proposed projects Assume other duties as assigned. Windows and Citrix Job Duties:. Support large-scale Citrix environments using Virtual Applications, Virtual Desktops, Machine Creation Services (MCS), and on-premise controllers Troubleshoot Citrix issues and serve as the highest escalation point for such issues Update Citrix software on a regular basis to address bugs and security vulnerabilities Serve as a subject matter expert for all Citrix technologies Manage the on-prem VDI VxRail infrastructure and hybrid cloud infrastructure Maintain legacy versions (5.0 and 6.
5) and assist with application migrations Administer Citrix Netscalers to facilitate remote access Create gold images of servers and VDI workstations Ensure servers are patched and maintain compliance with security standards Respond to server alerts and take corrective action as necessary Monitor the performance and health of servers, and create monthly capacity and utilization reports Perform all facets of Windows server administration Work with Architecture and Implementation teams on system designs and deployments Maintain security and compliance on all data center systems Create and maintain technical documentation Drive technical service resolution and maintain high levels of customer satisfaction Detect and resolve matters of significance and implement corrective action as needed Participate in a 24x7 on call. Assume other duties as assigned. Education & Experience:. Bachelor's degree or equivalent experience 10+ years of related experience including experience in an environment of comparable size/complexity 7+ years of experience and expert knowledge of XenApp, XenDesktop, Storefront, MCS, Netscaler, Citrix Cloud, and Workspace/Receiver 7+ years of experience and expert knowledge of Windows 2008 through Windows 2019 5+ years of experience and expert knowledge of Windows 10.
5+ years of experience and expert knowledge of VMWare and VxRail 3+ years of experience with MFA using Okta or similar services Preferred Qualifications:. Technical certifications on relevant technologies, Microsoft, Cisco, VMware, RedHat, NetApp etc Familiarity with automation tools. Familiarity with colocation facilities and Oracle Cloud.
Experience with Cisco UCS. Microsoft or Citrix certifications Knowledge/Skills/Abilities:. Broad IT knowledge and an understanding of complex relationships between systems Frequently communicates complex information and interacts with management.
Can present, resolve, and address delicate situations May make recommendations for department policies, practices, and programs Strong troubleshooting skills Ability to follow instructions and accept constructive feedback Self-motivated, hardworking, and dependable Strong English Language and written, oral communication and presentation skills Strong interpersonal skills with the ability to partner with cross-functional teams Ability to work on a diverse team with members located in multiple international locations Ability to handle multiple projects and activities simultaneously Understanding of Windows and Citrix licensing Strong PowerShell scripting skills Expert understanding of DNS and DHCP Experience working in large IT departments supporting over 1,500 servers and 15,000 employees. Strong analytical and troubleshooting skills Ability to multitask and meet project deadlines with minimal. Good interpersonal skills that include the ability to effectively communicate in both writing and verbally and to be able to work with clients and remotely assist non-technical users with troubleshooting Ability to work on a diverse team with members located in multiple international locations. Benefits:.
Health/Dental/Vision Insurance. Paid Time Off. 401k with Generous Company Match. Company Paid Life Insurance and Long-Term Disability. Short-Term Disability.
Employee Assistance Program. Tuition Reimbursement. Employee Discounts.
Web Reference : AJF/406301282-202
Posted Date : Sat, 01 Oct 2022
Please note, to apply for this position you will complete an application form on another website provided by or on behalf of LKQ Corp. Any external website and application process is not under the control or responsibility of IT JobServe